The short version: we use your Discord and FMS details to run your training, we only send emails if you ask, we don't track you, and you can download or remove your data whenever you like.
Who we are
MyCentre Intranet is run by Response London Management Team for Response London, a FiveM roleplay community. We decide how your information is used on this site, and we're responsible for looking after it. To contact us about your information, contact us on Discord, or use the complaints and requests page.
What we collect
From Discord, when you sign in
- Your Discord user ID, username, display name and avatar.
- Your roles in the Response London Discord server, which decide what you can do here.
We don't get your Discord password or email address, and we can't read your messages.
From the FiveM server (the FMS)
- Your roleplay name, collar number, rank, branch and callsign.
- Which FMS training groups you hold.
From using the site
- Your bookings, attendance, results, trainer feedback, qualifications and certificates.
- Training requests you send, and the notes endorsers and approvers add.
- Reading you've marked as read, feedback you give, and complaints or requests you make.
- Your notification settings, and your email address if you choose to give it.
- A log of changes made on the site, with the time and the IP address they came from. We keep this for security.
- When you sign in and use the site: your IP address, your browser and device type, and a random device code stored in a cookie. We use these to keep the site secure and to enforce bans, including spotting someone coming back on another account. Only the platform owner can see them.
Why we use it
We use your information to:
- let you sign in and decide what you can see and do;
- book you onto training, run sessions and record results;
- show your qualifications and let others check a certificate is genuine;
- send you the notifications you've chosen;
- show trainers and managers the training of the people they're responsible for;
- produce training reports, keep the site secure and deal with complaints.
We rely on our legitimate interests in running training for our community members. For emails, we rely on your consent: you choose to give your address, and you can stop emails at any time.
We never sell your information, use it for advertising, or make decisions about you using automated profiling.
Who can see it
- Other members can see your name and roles, and which sessions you teach if you're a trainer. They can't see your training record.
- Trainers and managers can see the training of the people they're responsible for, based on the permissions their role gives them.
- Anyone with a certificate's check code can confirm your name, the course, and the dates and status of that one qualification.
- If you're named when a session is completed, the people who passed may be listed in a community Discord channel. Administrators can turn this off.
Some services help us run the site:
- Discord, for signing in, direct messages and channel posts. Your avatar picture is loaded from Discord.
- Our email provider, to deliver emails if you've turned them on.
- Google Fonts, only if you choose the “Easy to read” font in the accessibility settings. Your browser then downloads that font from Google.
The site and its database are kept on a server in the United Kingdom.
How long we keep it
| What | How long |
|---|---|
| Your account and profile | While you use the site. Removed on request (see below). |
| Training records and certificates | While you're a member, and up to 2 years after, so qualifications can still be checked. Then anonymised. |
| Notifications | Read notifications are deleted after 90 days. |
| Sign-in sessions | 14 days, or until you sign out. |
| Change log, including IP addresses | 12 months, then deleted automatically. |
| Sign-in log (IP address, browser, device code) | 90 days, then deleted automatically. |
| Bans | While the ban lasts. IP addresses and device codes are removed 12 months after a ban ends; a record that there was a ban is kept. |
| Complaints and requests | 2 years after they're closed. |
| Your email address | Until you remove it or ask us to remove your details. |
Your rights
You can:
- get a copy of your information. Use Download my data at any time;
- ask us to correct something that's wrong;
- ask us to remove your personal details. We remove your name, Discord details and contact details. Your training history stays in our figures, but anonymised, so it can't be linked back to you;
- object to how we use your information, or ask us to limit it;
- stop emails at any time, from your notification settings or the link in any email.
Make a request on the complaints and requests page. We'll reply within one month.
If you're unhappy with how we've handled your information, please tell us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Keeping it safe
The site uses HTTPS, Discord sign-in, protection against forged forms, and permissions that only let people see what their role needs. Changes are logged, and the database is backed up regularly. If something went wrong that put your information at risk, we'd tell you.
Changes to this notice
We'll update this notice if the way we use information changes, and tell you about important changes when you next sign in.